Whitbread

As well as owning the UK's biggest hotel chain, Premier Inn, Whitbread owns and operates more than 1,000 food and beverage outlets across its Brewers Fayre, Beefeater and Costa brands. Premier Inn’s promise is to give a good night’s sleep so, as Premier Inn operates a 100% customer satisfaction guarantee, construction and maintenance standards are integral to the brand promise and its continued success.

Whitbread’s extranet, created by Highwire, enables operators, owners, developers, architects, engineers, interior designers and everyone else involved in the design, construction, maintenance and upkeep of Whitbread property to understand what the company’s brands, and their implementation, mean to the company’s clientele and to Whitbread.

Whisdom is an extensive business tool that enables the company to be reassured that everyone is using the correct and most up to date information. To help ensure this Highwire developed a bespoke content management system so that not only do Whitbread staff manage the extensive and frequently complex information presented on this extranet site but they can do so easily and conveniently.

Whisdom has been developed so that individual hotel and leisure projects (such as as-built drawings, maintenance manuals, health & safety, test certificates, asbestos surveys, planning approvals etc) form part of a complete estate file from which estate-wide information can be extracted and manipulated.

www.whisdom.co.uk